Non-profit organization that serves to help anyone in need by providing them with assistance, resources, and hope, with compassion and dignity. Hours are flexible, with some weekend work required. Salary depends on experience. Company offers competitive health, dental, and vision benefits, pension (after 5 years), and PTO.
Responsibilities:
-Directly oversee the day-to-day operations of programs, while also providing direct client services as needed
-In partnership with the Executive Director, develop innovative approaches to core programs, while helping the agency explore, design, and implement new programs and services that address community needs
-Review case records/progress notes and reports of case managers and homeless service staff at least biweekly
-Direct staff interventions in difficult or crisis situations
-Maintain a case load of higher needs clients and provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up
-Maintain regular presence on-site at the Warming Center from November through April to monitor service delivery, oversee quality, and make recommendations for improvements
-Assist in the development and implementation of program services for both new and existing program areas
-Interview and recommend new staff for hire and/or advancement opportunities
-Submit reports to the Executive Director monthly or more frequently as required
-Monitor programs for quality assurance and contract compliance
-Assist with research of potential funding sources and corresponding requests for support
-Maintain productive working relationships with provider groups and referral sources
-Perform other duties consistent with the goals and objectives of the program as assigned
