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ADMINISTRATIVE/CUSTOMER SERVICE

BERGEN COUNTY, NJ

Posted: 07/10/2025 Industry: ADMINISTRATIVE Job Number: 14340 Pay Rate: $45K ANNUALLY

Job Description

Rapidly growing Insurance Agency leading, national, direct seller and writer of surety bonds, fidelity bonds and insurance products for a wide range of professionals and industries is in search of an Administrative Associate. This person must have strong administrative skills, excellent multitasking abilities, and a solid phone presence. Hours are Monday - Friday 8:30am 5:30pm with an hour lunch. Salary is $45k annually. Company offers 401(k), dental insurance, health insurance, health savings account, employee discount, life insurance, PTO, and vision insurance and covers 75% of premiums.

Responsibilities:
- Assist customer with online transactions
- Managing mail and handling incoming emails.
- Editing bonds in PDF format.
- Input client notes following email and calls with client into CRM
- Answer inbound service calls and make outbound service calls and pdf edits
- Consistent follow up on client calls, emails, inquires, requests, timely and accurately
- Assist customers with online applications and online payments
- Handle customer issues
- Follow up on online quotes to inform customers of the benefits of our products and pricing
- Practice customer focus, collaboration, and communication with team
- Retains up to date knowledge of company products
- Performs additional duties as required and or requested

Job Requirements

Requirements:
- B.A or B.S
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

Meet Your Recruiter

Nicholas Russo
Full Desk Recruitment Executive

Nick has been working in the staffing/recruiting industry since 2015 and started with RJ-Staffing in 2021. Born, raised, and still residing in Westchester, Nick has an extensive personal and professional network in the NYC-Metro area, which has been an asset to the firm. When he’s not expertly consulting businesses in the NYC-Metro area on best hiring practices, diligently working to land his candidates more rewarding career opportunities, or helping achieve consensus on the daily RJ-Staffing lunch order, you can find him on the golf course, on the dance floor, or spending quality time with his family.

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