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Posted: 09/14/2023 Industry: CUSTOMER SERVICE Job Number: 13974 Pay Rate: $55K - $65K ANNUAL SALARY

Job Description

Metalworking specialist selling tools, equipment, and supplies is seeking a Customer Service/Sales Representative to support their B2B distribution. Hours are Monday - Friday 8:30am - 5:00pm. Salary depends on experience. Company offers a comprehensive benefits package and PTO.

-Support customers and sales reps who call, email, and fax orders and quotation requests
-Place orders to our suppliers and facilitate communications with use of an ERP system (P-21)
-Develop rapport with customers for continuous business
-Demonstrate eagerness to learn about the products and the customer s needs
-Provide timely resolution of customer complaints, concerns, and inquiries
-Build effective relationships and trust with customers and potential customers by listening to their needs and educating them about the products and services that are most appropriate to their situation
-Work with sales partners to create promotions and increase business within the account base

Job Requirements

-Bachelor's degree or equivalent experience
-3+ years of direct experience in B2B activity
-2+ years of experience in customer service
-2+ years of experience working some form of data entry operation with a company-wide computer system
-Proficient with Microsoft Office and Outlook
-Proficient in online search and sourcing
-Military service is a plus

Meet Your Recruiter

Robert Bikofsky
Senior Account Manager

Robert has gained the bulk of his professional experience within the hospitality/hotel management industry since 2008. Industry shifts post-Covid encouraged Robert to transition to the staffing/recruiting industry, joining the RJ-Staffing team in 2022. Along with him, he brought a host of relevant experience to the table, including hourly and salary personnel recruitment, staff supervision, and client experience management. As a Rockland County native, Robert takes pride in helping business and job-seekers in his hometown. When he’s not building relationships with businesses in need of recruiting support, listening carefully to our applicants career goals, or burning the midnight oil to maximize our firm's reach, you can find him rolling putts to sharpen his golf skills, taking names on Xbox live, or spending time with his family and long-time girlfriend.

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